As a Central Counterparty or Clearing and Guarantee Institution that performs clearing and guarantee services of securities transactions settlement function, KPEI continues to uphold the international standards in its service quality. In providing the above services, KPEI always strives to maintain and enhance its service quality continuously, for the satisfaction of the users.
In relation to service quality standards, KPEI has maintained the ISO 9001 certification since 2001 and has updated the certification to the latest, most up-to-date version, i.e. ISO 9001:2015 Quality Management System, obtained in November 2017, for the scope of clearing and guarantee of securities transactions settlement activities. ISO 9001 is a quality management standard system designed to support companies in ensuring that the needs of their customers and stakeholders are fully addressed in accordance with the prevailing laws and regulations pertinent to the products and services they provide.
The ISO 9001:2015 Certification, Certificate identity number: 10166011, Approval Number(s): ISO 9001-0044364 was issued by Lloyd’s Register Quality Assurance Indonesia, an external auditor.
Beyond improving service quality, KPEI also implements information technology solutions by applying superior Information Security Management Systems (ISMS) in conducting clearing and guarantee services of securities exchange transactions settlement processes. The ISMS is of great importance to KPEI, given that information technology serves as the Company’s backbone in conducting its daily operational activities and also in managing and controlling the risk of information technology, while safeguarding the confidentiality, integrity, and availability of the Company’s information.
ISO 27001 is an international standard for risk management related to effective information security and information protection by the Company. In April 2017, KPEI received ISO 27001:2013 certification for the scope of Network Management. In April 2018, KPEI also received the same certification covering all divisions/units within the Company.
The ISO 27001:2013 Certification, Certificate No: IS 663543 was issued by The British Standards Institution Indonesia, an external auditor.
In anticipating the unusual conditions and to maintain the business/operational sustainability, KPEI applies the ISO 22301, the ISO 22301 is an international standard in determining the requirement for Business Continuity Management System (BCMS). The standard provides guidelines for organizations to develop the business continuity system to minimize the probability of unwanted activities happening, or by effectively responding whenever the unwanted activities happened and develop lessons learned if the event happened in the future.
The standard determines requirements to prepare and manage the BCMS effectively and emphasizes the importance of acknowledging a business sustainability management needs through control, system monitoring effectivity, and continuous improvement based on objective measurement.
In 2019, KPEI conducted the preparation for ISO 22301:2012 certification regarding the Business Continuity Management System (BCMS) and obtained the certification on July 2020 for the scope of Securities Clearing and Settlement Guarantee.
ISO 22301:2012 Certification, Certificate No: BCMS 724816 issued by The British Standards Institution Indonesia, an external auditor.